Customer stories
Results from the field
How retail teams turn customer feedback into action with BranchVoice.
“Seeing what customers experienced across 300+ stores took 10 days of weekly Excel reports. With BranchVoice we act the same day.”
“Filtering till-queue complaints per store revolutionised our shift planning. Our Google rating went from 3.9 to 4.4 in 4 months.”
“The automatic A4 PDF scorecards for the executive board became a staple of our meetings. We instantly see which store needs urgent support.”
“Thanks to critical review alerts, our regional managers can resolve issues before the customer even leaves the store.”
“Setup took one afternoon; the next morning all 180 branches were on the dashboard.”