Listen first
Every review is a real moment a customer lived in your store. We work so that none of them slips through.
About us
We make your stores' voice heard.
BranchVoice was founded so multi-store retail chains can make sense of thousands of customer reviews on one screen.
In a chain with hundreds of stores, customer feedback piles up every day on Google Maps, Yandex, Şikayetvar, Ekşi Sözlük and X; yet reading each review, routing it to the right regional manager and spotting recurring problems is nearly impossible. Issues usually surface weeks later, in a spreadsheet.
BranchVoice automates that process: it collects every store's reviews, separates them by topic and sentiment with AI, alerts the right person instantly on critical issues and gives everyone from head office to the store floor a view that matches their responsibility.
Act fast
Insight is only valuable when it arrives in time. We deliver the right suggestion to the right person at the right moment.
Trust
Our customers' data belongs to them. We work transparently, securely and in line with regulation.
Would you like to join the team or work with us?